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GROW YOUR E-COMMERCE WITH RISK FREE CROSS CURRENCY RETURNS When return rates in e-commerce hover around 30%, you can’t afford to ignore the risk: Secure your earnings and keep your customers happy with Grain's currency exchange rate lock-in on returns and refunds. BOOK A DEMO CUSTOMER FLOW HOW IT WORKS 01 PRODUCT SELECTION 02 PRODUCT PURCHASE 03 PAYMENT FOR SALE 04 PRODUCT RETURN PRODUCT SELECTION 01 Your customer considers products priced in the shopper’s local currency and adds a product to the shopping cart. GET THE GRAIN ADVANTAGE SELL GLOBALLY WITH PROTECTION AGAINST FX FLUCTUATIONS. Regain certainty over your business financials and rest easy knowing that cross currency losses have been significantly reduced for returns and refunds impacting your revenue. CHARGE IN LOCAL CURRENCY. GET PAID IN FUNCTIONAL CURRENCY. Your customers avoid conversion and transaction fees since you collect in their local currency. You regain control of your bottom line by nullifying FX exposure. FORGET HEDGING HASSLE. Rid yourself of the nuisance of managing hedging with banks or brokers: once Grain’s API is embedded in your platform, hedging is automatically applied for all sales. GAIN CROSS-CURRENCY VISIBILITY. Use the Grain exposure analysis dashboard to access real-time data about the impact of cross-currency exposure on past and future earnings and bottom line. NO-BRAINER HEDGING AT GREATER VALUE NO SETUP FEE. NO SUBSCRIPTION FEES. Your customers pay to lock the exchange rate, so hedging costs are added to the product price. SMART PROFILING FOR OPTIMIZED PRICING. Big data analysis informs a custom hedging fee based on customer profile and currency pairs. A unique risk model allows hedging future returns: no need to adjust net revenue after refunds. 100% OF SALES COVERED. RETURNS INCLUDED. OUTDO THE COMPETITION WITH A STELLAR CUSTOMER EXPERIENCE SET IRRESISTIBLE PRICES WITH ULTRA-EFFICIENT FX PROTECTION. With smart hedging you can safely offer more attractive prices - without a buffer against FX losses and banks’ processing fees. REFUND YOUR CUSTOMERS THE ORIGINAL AMOUNT PAID WITH NO RISK TO YOU. Ensure cross-border customers receive full refunded exactly the amount they purchased in any currency - with no FX risk to your revenue. OFFER EXCEPTIONAL SERVICE TO NURTURE CUSTOMER LOYALTY. Let international customers shop with confidence in their local currency, knowing they’ll be refunded in full in case of return. DRIVE MORE SALES WITH A MORE FLEXIBLE RETURNS POLICY. Our FX exposure protection means you can confidently extend your returns and refunds policy, without worrying about currency fluctuations. READY TO TAKE YOUR E-COMMERCE BUSINESS TO THE NEXT LEVEL? BOOK A DEMO Schedule a demo for a custom walkthrough to learn how Grain can help you shield refunds from FX fluctuations - and keep your customers coming back.

< BACK KNOWLEDGE BASE GRAIN GLOSSARY Get an overview of financial terms and their definitions. ALL A A B B C C D D E E F F G G I I K K L L M M N N O O P P R R S S T T V V Z Z E Electronic invoicing Electronic invoicing (e-invoicing) refers to the creation, exchange, and processing of invoices electronically instead of on paper. E-invoicing involves sending invoices electronically between a supplier and a buyer, usually via the internet. There are several benefits to this method of invoicing over traditional paper invoicing, including increased efficiency, reduced errors and fraud, improved cash flow, and lower costs for printing and mailing. In addition, e-invoicing can be integrated with financial systems, making the accounts payable process easier to automate and improving cash flow visibility. Embedded finance Embedded finance refers to the integration of financial services into non-financial products or services. This can take many forms, such as adding payment or lending functionality to a mobile app or website, or bundling insurance or investment products into a larger offering. Embedded finance aims to make financial services more accessible for consumers by bringing them directly into the products and services they use. Emerging markets Emerging markets refer to countries that are in the process of developing their economies and are considered to be of high growth potential. These countries are often classified as being less developed than more industrialized nations and are characterized by a lower level of per capita income, less developed financial markets, and less mature political systems. Exotic currency An exotic currency is a term used to describe a currency that is not widely traded or used in international transactions. These currencies are typically from smaller or less developed countries, and may be less liquid or more volatile than major currencies. Examples of exotic currencies are the Brazilian Real (BRL), South African Rand (ZAR), Mexican Peso (MXN). Turkish Lira (TRY), Indian Rupee (INR) and Russian Ruble. Exchange rate An exchange rate is the price at which one currency can be exchanged for another currency. It is the value of one currency in terms of another currency, and is determined by the supply and demand for the two currencies in the foreign exchange market. < PREVIOUS NEXT >

Grain Financial Technology Ltd. Terms Of Serv ice Last Revised on January 31st, 2023 1. Accounts 2. Your Rights & Obligations 3. Ownership and Content 4. Third Party Services and Materials 5. Disclaimers, Limitations of Liability and Indemnification 6. Arbitration 7. Additional Provisions 1. Accounts 2. Your Rights & Obligations Welcome to the Terms of Service (these “ Terms ”) for the website, https://www.grainfinance.co/ (the “ Website ”), and the related web and mobile applications (the “ App ”) operated on behalf of Grain Financial Technology Ltd. (“ Company ”, “ we ” or “ us ”). The Website and any content, tools, features and functionality offered on or through our Website and the App are collectively referred to as the “ Services ”. These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By clicking “I Agree” upon registering for an account or otherwise accessing and/or using the Services, you are agreeing to these Terms. If you do not agree to these Terms, please do not use the Services. For purposes of these Terms, “ you ” and “ your ” means you as the user of the Services. You must be 18 years of age or older to use the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms and (b) you agree to these Terms on the entity’s behalf. 1.Accounts Creating and Safeguarding your Account. To use certain Services, you need to create an account (“Account”). You agree to provide us with accurate, complete and updated information for your Account. You can access, edit and update your Account via the following means: navigate to “settings”, and choose to delete your data and/or disconnect any connected accounting software, or email us at: support@grainfinance.co . You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at support@grainfinance.co if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account. You agree not to create any Account if we have previously removed your, or we previously banned you from any of our Services, unless we provide written consent otherwise. Availability of Your Account . We will use commercially reasonable efforts to maintain the availability of the Services and do not guarantee that the Services will be available at all times. You agree to use the Services at your own risk and discretion, and you accept and acknowledge that software is prone to unforeseen issues, which may cause the Services to be unavailable or data to be lost. You agree that we will not be liable or accountable for any reason for any loss as a result of the unavailability of the Services. In such an event, you agree that your only recourse is to cease using the Services. 2. Your Rights & Obligations a. Right to Use Services . We hereby permit you to use the Services for your internal business purposes, provided that you comply with these Terms in connection with all such use. Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Service or other actions that Company, in its sole discretion, may elect to take. b. Your Obligations . You must timely perform all obligations that may be required to establish your use of the Services, including but not limited to (i) providing information relating to your organization, technology platforms, systems configurations, business processes and any other information that is reasonably requested by us; (ii) providing contact information for each bank that you want to use the Services in connection with; (iii) make your personnel available to us as may be reasonably necessary for us to perform under this Agreement; and (iv) complete in a timely manner all your responsibilities in connection with the Services. Your delay or failure to perform your responsibilities shall result in an extension of our dependent obligations due to such delay or failure. c. Restrictions On Your Use of the Services . You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so: i. download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Services, except for temporary files that are automatically cached by your web browser for display purposes, or as otherwise expressly permitted in these Terms; ii. duplicate, decompile, reverse engineer, disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same; iii. use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Services; iv. use cheats, automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services; v. exploit the Services for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation; vi. access or use the Services in any manner that could disable, overburden, damage, disrupt or impair the Services or interfere with any other party’s access to or use of the Services or use any device, software or routine that causes the same; vii. attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Services; viii. circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services; ix. use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, “mines,” scrapes, extracts, or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same; x. introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems; xi. submit, transmit, display, perform, post or store any content that is inaccurate, unlawful, defamatory, obscene, lewd, lascivious, filthy, excessively violent, pornographic, invasive of privacy or publicity rights, harassing, threatening, abusive, inflammatory, harmful, hateful, cruel or insensitive, deceptive, or otherwise objectionable, use the Services for illegal, harassing, bullying, unethical or disruptive purposes, or otherwise use the Services in a manner that is obscene, lewd, lascivious, filthy, excessively violent, harassing, harmful, hateful, cruel or insensitive, deceptive, threatening, abusive, inflammatory, pornographic, inciting, organizing, promoting or facilitating violence or criminal or harmful activities, defamatory, obscene or otherwise objectionable; xii. violate any applicable law or regulation in connection with your access to or use of the Services; or xiii. access or use the Services in any way not expressly permitted by these Terms. 3. Ownership and Content a. Ownership of the Services. The Services, including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that the Company and/or its licensors own all right, title and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Services and its content, including, without limitation, the exclusive right to create derivative works. You may not, without our prior written consent and the consent of any other relevant rights owners, broadcast, republish, upload to a third party, transmit, post, distribute, display in public, or change in any way the Services for any purpose. b. Ownership of Trademarks . The Company’s name, GRAIN FINANCE, the Company’s logo and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. c. Ownership of Feedback . We welcome feedback, comments and suggestions for improvements to the Services (“Feedback”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback. 4. Third Party Services and Materials Use of Third Party Materials in the Services . Certain Services may display, include or make available content, data, information, applications or materials from third parties (“Third Party Materials”) or provide links to certain third party websites. By using the Services, you acknowledge and agree that the Company is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third Party Materials or third-party websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to you. 5. Disclaimers, Limitations of Liability and Indemnification a. Disclaimers i. The beta version of the Services may have limited features and functionalities and may contain errors, defects, bugs, or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. Additionally, the beta version of the Services may have different standards of security, privacy, availability or reliability that can affect your use of the Services. Your access to and use of the Services are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, the Company, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (“the Company Entities”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. The Company Entities make no warranty or representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services; (c) the operation or compatibility with any other application or any particular system or device; and (d) whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis. No advice or information, whether oral or written, obtained from the Company Entities or through the Services, will create any warranty or representation not expressly made herein. b. Limitations of Liability . TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR (B) FOR ANY DAMAGES IN EXCESS OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. c. Indemnification . By entering into these Terms and accessing or using the Services, you agree that you shall defend, indemnify and hold the Company Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) incurred by the Company Entities arising out of or in connection with: (a) your violation or breach of any term of these Terms or any applicable law or regulation; (b) your misuse of the Services; or (c) your negligence or wilful misconduct. If you are obligated to indemnify any Company Entity hereunder, then you agree that Company (or, at its discretion, the applicable Company Entity) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Company wishes to settle, and if so, on what terms, and you agree to fully cooperate with Company in the defence or settlement of such claim. 6. ARBITRATION a. Informal Process First . You agree that in the event of any dispute between you and the Company Entities, you will first contact the Company and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action. b. Arbitration Agreement . After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “ Claim ”) relating in any way to your use of the Company’s services and/or products, including the Services, will be resolved by arbitration, including threshold questions of arbitrability of the Claim. You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures and the JAMS Consumer Minimum Standards (together, the “ JAMS Rules ”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms). Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. The seat of the arbitration will be in New York, New York. Judgement on the arbitration award may be entered in any court that has jurisdiction. 7. Additional Provisions a. Updating These Terms . We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. b. Termination of License and Your Account . If you breach any of the provisions of these Terms, all licenses granted by the Company will terminate automatically. Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason. If the Company deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by the Company or you. Termination will not limit any of the Company’s other rights or remedies at law or in equity. c. Injunctive Relief . You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages. d. U.S. Government Restricted Rights . The Services and related documentation are “Commercial Items”, as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items, and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. e. Export Laws . You agree that you will not export or re-export, directly or indirectly, the Services and/or other information or materials provided by the Company hereunder, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval. In particular, but without limitation, the Services may not be exported or re-exported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a “terrorist supporting” country, or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Services, you represent and warrant that you are not located in any such country or on any such list. You are responsible for and hereby agree to comply at your sole expense with all applicable United States export laws and regulations. f. Use of the App . You are responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the App. We do not guarantee that the App can be accessed and used on any particular device or with any particular service plan. We do not guarantee that the App or will be available in, or that orders for Offerings can be placed from, any particular geographic location. As part of the Services and to provide you with certain updates related to the Services, you may receive push notifications, local client notifications, text messages, picture messages, alerts, emails or other types of messages directly sent to you in connection with the App (“ Push Messages ”). You acknowledge that, when you use the App, your wireless service provider may charge you fees for data, text messaging and/or other wireless access, including in connection with Push Messages. You have control over the Push Messages settings, and can opt in or out of these Push Messages through the Services or through your mobile device’s operating system (with the possible exception of infrequent, important service announcements and administrative messages). Please check with your wireless service provider to determine what fees apply to your access to and use of the App, including your receipt of Push Messages from the Company. You are solely responsible for any fee, cost or expense that you incur to download, install and/or use the App on your mobile device, including for your receipt of push messages from the Company. g. Mobile Software from the Apple App Store . The following terms and conditions apply to you only if you are using the App from the Apple App Store. To the extent the other terms and conditions of these Terms are less restrictive than, or otherwise conflict with, the terms and conditions of this paragraph, the more restrictive or conflicting terms and conditions in this paragraph apply, but solely with respect to your use of the App from the Apple App Store. You acknowledge and agree that these Terms are solely between you and the Company, not Apple, and that Apple has no responsibility for the App or content thereof. Your use of the App must comply with the App Store’s applicable terms of use. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms. You and the Company acknowledge that Apple is not responsible for addressing any claims of yours or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (a) product liability claims, (b) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (c) claims arising under consumer protection or similar legislation. You and the Company acknowledge that, in the event of any third party claim that the App or your possession and use of that App infringes that third party’s intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms. You must comply with applicable third party terms of agreement when using the App. You and the Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms as they relate to your use of the App, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof. h. Relationship to Customer Agreement . You acknowledge that the Customer Agreement entered into between you and us contains terms applicable to the Services and therefore these Terms are not an exhaustive list of terms applicable to the Services. In the event of any inconsistency between these Terms and your Customer Agreement, your Customer Agreement shall control. i. Privacy Policy . Our Privacy Policy describes how we handle the information you provide to us when you use the Services. For an explanation of our privacy practices, please visit our Privacy Policy located at https://www.grainfinance.co/privacy-policy . For additional terms applicable to the Services regarding the privacy and security of your data and the parties’ confidentiality obligations, please see your Customer Agreement. j. Miscellaneous . If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for reference only and shall not be read to have any legal effect. The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws. These Terms are governed by the laws of the State of New York, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 6, or if arbitration does not apply, then the state and federal courts located in New York, New York. You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms. You agree to receive email notifications from us and acknowledge that these emails are required to notify you of updates in relation to the Services. k. How to Contact Us . You may contact us regarding the Services or these Terms at: 8 Shaul HaMelech Blvd, Israel, or by email at support@grainfinance.co . l. Payment services for Grain Finance Ltd. are provided by The Currency Cloud Limited . 3. Ownership and Content 4. Third Party Services and Materials 5. Disclaimers, Limitations of Liability and Indemnification 6. Arbitration 7. Additional Provisions

< BACK KNOWLEDGE BASE GRAIN GLOSSARY Get an overview of financial terms and their definitions. ALL A A B B C C D D E E F F G G I I K K L L M M N N O O P P R R S S T T V V Z Z G Gamma A gamma is a measure of how sensitive the delta of an option is to changes in the price of the underlying asset, used in options pricing formulas to represent the amount by which the delta of an option is expected to change in response to a $1 change in the price of the underlying asset. Gamma is typically expressed as a decimal number, and it reflects the impact that changes in the price of the underlying asset can have on the delta of an option. Government Bond A government bond is a debt security issued by the government to raise capital. Due to the fact that government bonds are backed by the full faith and credit of the issuing government, they are considered a safe investment. < PREVIOUS NEXT >

BOOK A DEMO PROTECT YOUR BUSINESS AND CUSTOMERS FROM CROSS-CURRENCY VOLATILITY Grain provides businesses with an embedded cross-currency solution, reducing FX risk, driving new revenues, and improving competitiveness First Name Last Name Work Email Company REQUEST A DEMO TODAY Businesses of all sizes can take advantage of a variety of great FX services. Each focuses on a specific area, such as automated cross-currency workflows (Kantox), white-labeled self-service tools (Assure Hedge), or FX risk management (Bound). Our API-based solution combines all these capabilities in one embeddable solution, allowing our clients to not only hedge their own cross-border transactions, but also offer these services to their customers. ​WITH GRAIN , YOU CAN ​ ELIMINATE FX RATE RISK Grain is the principal risk taker and guarantees rates for all transactions. HEDGE EVERY TRANSACTION Our proprietary risk model hedges the risk of every single transaction, even cancellations, returns, and refunds, generating additional profit for you from Grain’s revenue-sharing model. LOWER HEDGING COSTS Our business model means we can operate with much less overhead than banks and other providers can. APPLY CUSTOM PRICING FOR EVERY TRANSACTION Using big-data analysis, we price each hedge based on a customer’s unique profile, including past cancellations and currency pairing history. ​ GET PAID IN YOUR FUNCTIONAL CURRENCY And let your customers pay in their local currency. ADD NEW REVENUE WITH PROFIT-SHARING Grain shares revenues with you from hedges, while shielding you from the risk of potential losses. PAY NO SETUP COSTS OR SUBSCRIPTION FEES Simply embed Grain into your platform or marketplace and let our automation do the work. EASILY EMBED THE SOLUTION Grain API can be easily integrated into your platform.

< BACK KNOWLEDGE BASE GRAIN GLOSSARY Get an overview of financial terms and their definitions. ALL A A B B C C D D E E F F G G I I K K L L M M N N O O P P R R S S T T V V Z Z S Sharpe Ratio The Sharpe ratio is a measure of risk-adjusted return, which compares the expected returns of an investment to the risk it carries. It is calculated by dividing the expected excess return (the return of the investment minus the risk-free rate) by the standard deviation of returns. A higher Sharpe ratio indicates a better risk-to-return tradeoff. Short In finance, the term "short" refers to the selling of a security or other financial instrument that the seller does not own. This is also known as "short selling" or "going short." Short selling is typically done in anticipation of a decline in the price of the security or instrument. The seller borrows the security from someone else, sells it on the market, and then buys it back at a later time (hopefully at a lower price) in order to return it to the lender. If the price of the security does indeed decline, the seller can profit by buying it back at a lower price than they sold it for. If the price goes up instead, the seller incurs a loss. S&P 500 Standard & Poor's 500 (S&P 500) is a stock market index containing 500 large publicly traded companies in the United States. It is widely considered a leading indicator of U.S. stock market performance. The companies in the S&P 500 are chosen by Standard & Poor's (S&P), a financial services company, based on their market size, liquidity, and industry group representation. The index is weighted by market capitalization, which means that the larger companies have a greater influence on the index's performance. The S&P 500 is typically used as a benchmark for the performance of actively managed large-cap mutual funds and exchange-traded funds (ETFs). The Secured Overnight Financing Rate (SOFR) The Secured Overnight Financing Rate (SOFR) is a benchmark interest rate for the U.S. dollar overnight lending market. It is calculated and published by the Federal Reserve Bank of New York (FRBNY) based on the interest rates at which banks lend overnight funds to each other using U.S. Treasury securities as collateral. Speculator Speculators buy and sell financial instruments to profit from changes in the price of the underlying asset. In order to achieve higher returns, speculators often take on greater risks than traditional investors. Speculators can trade a wide variety of financial instruments, including stocks, bonds, currencies, commodities, and derivatives. Supply Chain Supply chains refer to the flow of goods, services, and information from the raw material suppliers to the customer's final product. It involves all activities involved in the sourcing, procurement, production, and delivery of a product or service, as well as the coordination and collaboration of all parties involved, including suppliers, manufacturers, distributors, and customers. A successful supply chain delivers the right product, at the right time, in the right quantity, and at the lowest price. Swaption A swaption is a financial derivative that gives the holder the right, but not the obligation, to enter into an interest rate swap at a later date. An interest rate swap is a financial instrument that allows two parties to exchange a stream of fixed-rate payments for a stream of floating-rate payments, or vice versa. Spot Rate Spot rates are the current market prices at which financial instruments, such as currencies, commodities, and securities, can be bought or sold for immediate delivery. Spot rates are affected by market forces, such as supply and demand, and are commonly used as benchmarks for forward, futures, and options contracts. The spot rate can be quoted in either direct or indirect terms, depending on the conventions of the market in which the instrument is traded. < PREVIOUS NEXT >

ABOUT US As the evolution of commerce lifted the international borders of trade for small businesses, certainty in currency exchange rates has become essential for savvy global business owners. Grain mitigates your exposure to cross currency volatility with a simple, automated hedging tool to lock your rates quickly without the hassle of bank bureaucracy. OUR STORY THE ORIGIN OF GRAIN The first hedge dates back to the mid-1800s in Chicago, when farmers hedged their grain. To ensure price stability, the dealers committed to buy grain at a specific agreed-upon price, which they paid when the grain was delivered OUR TEAM Our team We are entrepreneurs formerly of Barclays, Deutsche Bank and top fintech startups who are passionate about leveraging technology to make financial solutions accessible for SMEs. We protect your interest, at any rate. Dor Golan CEO Dor previously served as the head of two successful hedge funds and as the co-founder of Horizon, a crypto liquidity provider. He has over 18 years of financial experience. Michal Beinisch COO Michal spent 15 years in the financial sector, serving as the Global Head of Barclays FinTech Platform and the COO of Barclays Israel. Aharon Navon CBO As the former head of Barclay’s CEEMEA FX trading platform and the co-founder of Israel's largest FX Hedging non-bank, Aharon brings over 20 years of FX and risk management experience to Grain. Nir Galon CPO Nir brings over 10 years of experience building and scaling fintech products. Prior to Grain, Nir led product organizations in companies such as Melio, BlueVine and Intuit. WHAT WE BELIEVE IN YOU ALWAYS COME FIRST We care about you. We are focused on providing value and helping you succeed. WE GET THINGS DONE We are efficient and effective on our mission to simplify an overly complex world. YOU’RE IN GOOD HANDS We are experts in our field, we are passionate about what we do and we are committed to protecting your interests. WE DARE TO DO THE RIGHT THING We challenge the status quo in the pursuit of excellence to always provide the best solutions. BACKED BY INDUSTRY LEADERS AND INVESTORS PARTNER WITH US AND BANK ON BETTER BUSINESS GET STARTED

< BACK KNOWLEDGE BASE GRAIN GLOSSARY Get an overview of financial terms and their definitions. ALL A A B B C C D D E E F F G G I I K K L L M M N N O O P P R R S S T T V V Z Z P Pips Pips are units of measurement used to express the change in value between two currencies. Pips represent the smallest increments of difference in exchange rates and they represent the change in value between two currencies. For most currency pairs, a pip is equal to the fourth decimal place of the exchange rate, but it can vary depending on the pair being traded and the size of the trade. A one-pip change in the EUR/USD exchange rate, for example, would be 1.1234 to 1.1235. A pip is a unit of measurement used in forex trading to calculate profit and loss. It is a crucial concept for traders to grasp. Positive Carry A positive carry occurs when the income generated by holding a financial asset exceeds its cost. This typically occurs when the asset pays a higher rate of return or yield than the cost of financing the purchase of the asset. Put Option Put options are financial contracts that give the holder the right, but not the obligation, to sell a specific asset at a predetermined price (the strike price) before a specific date (the expiration date). The asset that the put option gives the holder the right to sell is known as the underlying asset. Put options are often used as a way to hedge against potential price declines in the underlying asset, or to speculate on price declines. Put Spread A put spread is an option strategy that involves purchasing one put option while simultaneously selling another put option on the same underlying asset. The put options have different strike prices, and the option that is purchased has a higher strike price than the option that is sold. The goal of a put spread is to profit from a downward move in the price of the underlying asset, while also limiting potential losses. Primary Dealer A primary dealer is a financial institution that is authorized to buy and sell securities directly with a central bank, such as the Federal Reserve in the United States. Primary dealers are an important part of the financial system because they help to facilitate the implementation of monetary policy by the central bank. Primary dealers are typically large, well-capitalized banks or securities firms that are able to make markets in a wide range of securities, including U.S. government securities, agency securities, and mortgage-backed securities. They also act as market makers in these securities, providing liquidity to the market and helping to ensure that prices remain stable. < PREVIOUS NEXT >

A BETTER ROUTE FOR YOUR CROSS-BORDER BOOKINGS. Unlock new revenue streams and protect your customers from cross-currency volatility with a tailored FX solution for travel platforms GET STARTED WATCH VIDEO GET THE GRAIN BENEFITS OFFER UNBEATABLE RATES, NO MARKUPS. Wave goodbye to static FX markups eroding your profits. Boost your pricing competitiveness and offer unrivaled rates to your customers. PROTECT YOUR MARGINS, BOOST PROFITABILITY. Hedge all your transactions to optimize profitability. Grain ensures you keep profits from cancellations and shares FX upsides. TRANSACT GLOBALLY, COLLECT LOCALLY. Elevate your competitiveness with Grain's payment network. Empower customers to pay in their preferred currency and still get paid in your functional currency. GRAIN MAKES IT SIMPLE TO MANAGE FX PAYMENTS Our end-to-end, embedded FX solution allows you to easily manage your platform’s cross border payment process, from start to finish. 01 MAKE A BOOKING 02 PAYABLE CREATED 03 MOVE FUNDS MAKE A BOOKING Your customer searches for hotel room inventory. 01 SEE GRAIN IN ACTION Add FX certainty - without the complexity. GET STARTED

BOOK A DEMO BOOK A DEMO Speak with our experts to discover how Grain can protect you and your customers against FX volatility and increase your revenue. EFFORTLESS SETUP, ZERO COSTS Say goodbye to future FX risks in just a click with Grain's embedded solution. No setup costs, no hidden fees – it's that simple. PROTECTED TRANSACTIONS, NO FX RISK Protect your transactions from currency fluctuations with Grain. Even for future cancellations or returns, rest assured with secure FX rates. LEAVE THE RISK TO US Focus on success while we handle the risk. Grain's guarantee ensures reliable rates, giving you the confidence to reach your goals. First Name Last Name Company Email Please use a Company Email address Company Next We respect your data. By submitting this form, you agree that we may use ​this information in accordance with our Privacy policy. BACKED BY INDUSTRY LEADERS AND INVESTORS

< BACK KNOWLEDGE BASE GRAIN GLOSSARY Get an overview of financial terms and their definitions. ALL A A B B C C D D E E F F G G I I K K L L M M N N O O P P R R S S T T V V Z Z B Balance sheet hedging A balance sheet hedging technique involves using financial instruments to offset potential losses or gains on the balance sheet of a company. Companies typically use it to protect themselves against adverse movements in foreign exchange rates, interest rates, or commodity prices, which can affect the value of their assets and liabilities. Base currency The base currency is the primary currency that is used to quote prices for financial instruments, such as currency pairs in the foreign exchange market. It is also the currency in which financial statements, such as balance sheets and income statements, are typically reported. Bid Bids are offers made by buyers to purchase securities at a specified price. In an auction-style market, such as a stock exchange, bids are made by buyers who want to purchase securities, and offers (also called "asks") are made by sellers who want to sell them. "Bid-ask spread" refers to the difference between prices at which buyers and sellers are willing to buy at a particular moment. Bid prices are typically lower than ask prices, and spreads are the difference between them. Bill of Landing A Bill of Lading (B/L) is a document used in shipping to acknowledge the receipt of goods and to serve as proof of title. The B/L is issued by the carrier (such as a shipping company or a trucking firm) and lists the type, quantity, and destination of the goods being transported. It also serves as a contract between the carrier and the shipper, setting out the terms and conditions of the shipment. Basis Points (bps) Basis points are used to measure a percentage change in a financial instrument's value or rate. One basis point is equal to 1/100th of 1% or 0.01%, which is used to express very small changes in value. A basis point represents a very small percent change in an easy-to-understand manner and is often used to describe changes in interest rates, yields, and other financial metrics. Bond A bond is a debt security issued by a government, municipality, or corporation for the purpose of raising capital. An investor who purchases a bond is essentially lending money to the issuer in return for interest payments and the return of principal at maturity. Companies and governments often use bonds to finance long-term projects and to smooth out their cash flow. Bonds come in many types, including corporate, municipal, and government bonds. Binary Option Binary options are financial instruments that allow speculating on the movement of various assets, such as stocks, commodities, currencies, and indices. It is called a binary option because the outcome is either a fixed payout or a loss. Broken Date Broken dates refer to contracts and financial instruments that have a non-standard or irregular tenor, or length of time until maturity. It is possible to use broken dates in a variety of financial instruments, such as bonds, loans, and derivatives. Butterfly Option The butterfly option is a type of option strategy that involves combining two vertical spreads, which each have four different options with three different strike prices. This strategy takes advantage of a neutral market environment, where the underlying asset's price is expected to remain stable. It involves purchasing two call options at a lower strike price, two put options at a higher strike price, and selling one call option and one put option at the same middle strike price. Budget rate In the context of foreign exchange (FX), a budget rate is a financial projection that estimates the expected exchange rate for a particular currency pair at a future point in time. It is used to help plan and manage resources for international transactions, and to ensure that the costs of the transactions are within the allocated budget. < PREVIOUS NEXT >