Grain Glossary

TRAVEL PLATFORMS Protect & Drive More Bookings with Currency Solutions Secure your earnings and ensure cross-currency stability for your customers, from booking to payment. Book a Demo Watch the Video CROSS CURRENCY PROTECTION Explore Our Solutions Grain simplifies cross-currency transactions, ensuring profit security, while protecting travel agents and enhancing platform competitiveness. End-to-end Currency Solution for CFOs Safeguard your travel business profits and ensure currency stability. Learn More Improve top line revenue by offering FX protection Protect your travel agent from FX losses and generate new revenue streams. Learn More END-TO-END FX HEDGING Streamlined FX Hedging Solution Our solution simplifies FX hedging for CFOs. Using a straightforward data stream via API or file sharing, Grain assumes all FX risks away from you. 100% Hedged Grain provides complete hedging for all transactions, including future cancellations. Keep Your Focus We handle FX volatility, allowing you to concentrate on growing your travel business. Financial Certainty Our solution ensures stable financial planning free from unexpected FX volatility. Competitive Pricing With no currency risk, you can offer more competitive pricing without static markups. CFO's FOR COMMERCIAL TEAMS Win New Customers with Cross-Currency Rate Protection Differentiate your platform by offering customers a choice to eliminate downside from currency risk. Save Money for Your Customers Differentiate your platform by offering customers a choice to eliminate downside from currency risk. Stand Out from the Competition Offer unique value with FX Rate protection to give customers added financial certainty and assurance. Generate New Profit Streams Grain shares premiums with you while we manage all FX claims, creating new profit streams for you without a hassle. No Risk for You Grain shares premiums with you while we manage all FX claims, creating new profit streams for you without a hassle. CRO's Why Choose Grain? Unveiling the Key Benefits for Your Business Reduce FX Pains Grain assumes 100% of your currency risk, guaranteeing your FX rates without the hassle of managing FX volatility on your own. Save Costs Lower your cost of hedging and cross-border payments by a typical factor of 80% relative to existing solutions. Boost Sales Integrate a menu of FX modules that brings measurable financial value to your customers. Simplify Financials Enable your customers to pay you over their local rails without any FX risk and without requiring expensive markups. See Grain in Action Add currency certainty - without the complexity. Get Started Why is currency protection crucial for my business? Currency volatility can lead to unpredictable financial outcomes, affecting your bottom line. Grain's currency protection ensures stability in your international transactions, allowing for more consistent financial planning and reduced risk exposure. How does Grain protect my business from currency volatility? Grain protects your business from currency volatility through our innovative embedded currency hedging solution. Our data-driven cross-currency approach is designed to shield your transactions from currency fluctuations, ensuring stability on future accounts receivables or payables. Using a straightforward data stream via API or file sharing, Grain assumes all currency risks away from you. What kind of data does Grain require to provide currency protection? Grain focuses on transactional data related to your cross-currency activities. This includes details of international transactions, payment histories, and related financial data. We are committed to maintaining the highest standards of data security and privacy. How does Grain's Machine Learning model enhance FX protection? Our Machine Learning model analyzes past transaction patterns to create FX protection strategies specifically for your business or your end users. This includes creating pricing based on customer behavior, like cancellations and payment delays, thereby minimizing risk and maximizing efficiency. What security measures does Grain take to protect my data? At Grain, we prioritize your data's security and privacy. We use advanced encryption and security protocols to ensure that all data processed through our system is protected. Our commitment to data privacy is backed by continuous monitoring and adherence to the latest security standards. Which currencies does Grain support for transactions? Grain supports a wide range of currencies, facilitated by our multi-currency wallet feature. This allows you to create and manage accounts in various currencies, enhancing your ability to conduct and receive payments globally. Whether you're dealing in major world currencies or more localized ones, our platform is designed to cater to your diverse currency needs. How does Grain currency volatility protection work? Grain's currency volatility protection works through an AI-driven solution. Firstly, it integrates with your platform to report transactions. Then, it provides real-time local currency quotes to your users, ensuring exchange rate certainty. Grain assumes 100% of the FX risk, guaranteeing the rates promised. Finally, on the due date, Grain automates the currency exchange at the guaranteed rate, completing the transaction seamlessly. Do I need the entire payment amount to be processed via Grain? No. You can elect whether to convert the entire transaction amount via Grain, or to only settle the currency offsets How does the Grain Local Collection functionality work? Grain opens multiple cross-currency bank accounts, facilitating seamless local collections for global business operations. FAQs

FREIGHT FORWARDING PLATTFORMS Safeguard Supply Chains From Currency Volatility Protect profits from currency fluctuations and offer shippers enhanced cargo protection with Grain Book a Demo Watch the Video CROSS CURRENCY HEDGING Explore Our Solutions Explore the powerful capabilities of our solution designed to simplify and enhance your cross-currency transactions. Empower Shippers with Cargo Value Protection Offer shippers the option to protect their cargo value against currency loss Learn More Protect Your Business from Currency Risk Shelter your business from currency related volatility and safeguard your bottom line. Learn More CARGO VALUE PROTECTION Elevate Your Freight Service with Cargo Value Protection Grain's solution allows freight forwarders to offer shippers a value-added-service that protects of their cargo value during transit from cross-currency volatility. Cost Certainty for Shippers Secure cost certainty for international trade, enabling accurate forecasting and seamless budget planning. Competitive Advantage Differentiate your freight forwarding services by empowering shippers with peace of mind and financial stability. Win New Profit Streams Grain shares with you the premiums paid by shippers for the cargo protection services we provide. Cargo Value Protection HOW IT WORKS Currency Stability in Freight Forwarding Provide shippers with unprecedented peace of mind by safeguarding their cargo's value from currency fluctuations throughout the entire shipping process. From PO to delivery. Booking the Shipment The shipper books their shipment through your freight forwarder platform. Choose Cargo Value Protection During the checkout process, shippers are offered the option to protect their cargo value & freight costs from currency changes. Compensate for Currency Loss In the event of currency headwinds, Grain compensates the shipper upon arrival. Shippers can be paid directly or via your platform. END-TO-END SOLUTION Full-Scale Hedging for Freight Forwarders Empower your supply chain with our seamless Currency Hedging solution. Streamline cross-border payments, eliminate currency risks, and safeguard your profits with our intuitive API or file-sharing integration. Financial Certainty Shield your business from currency fluctuations and navigate the global market with unwavering financial certainty. Pricing Transparency Offer upfront and transparent pricing quotes that factor in currency risk, eliminating hidden costs and ensuring financial clarity. Customer Satisfaction Provide consistent pricing that aligns with actual costs, fostering trust and loyalty within our customer base. End to End Why Choose Grain? Unveiling the Key Benefits for Your Business Reduce FX Pains Grain assumes 100% of your currency risk, guaranteeing your FX rates without the hassle of managing FX volatility on your own. Save Costs Lower your cost of hedging and cross-border payments by a typical factor of 80% relative to existing solutions. Boost Sales Integrate a menu of FX modules that brings measurable financial value to your customers. Simplify Financials Enable your customers to pay you over their local rails without any FX risk and without requiring expensive markups. See Grain in Action Add FX certainty - without the complexity. Get Started Why is currency protection crucial for my business? Currency volatility can lead to unpredictable financial outcomes, affecting your bottom line. Grain's currency protection ensures stability in your international transactions, allowing for more consistent financial planning and reduced risk exposure. How does Grain protect my business from currency volatility? Grain protects your business from currency volatility through our innovative embedded currency hedging solution. Our data-driven cross-currency approach is designed to shield your transactions from currency fluctuations, ensuring stability on future accounts receivables or payables. Using a straightforward data stream via API or file sharing, Grain assumes all currency risks away from you. What kind of data does Grain require to provide currency protection? Grain focuses on transactional data related to your cross-currency activities. This includes details of international transactions, payment histories, and related financial data. We are committed to maintaining the highest standards of data security and privacy. How does Grain's Machine Learning model enhance FX protection? Our Machine Learning model analyzes past transaction patterns to create FX protection strategies specifically for your business or your end users. This includes creating pricing based on customer behavior, like cancellations and payment delays, thereby minimizing risk and maximizing efficiency. What security measures does Grain take to protect my data? At Grain, we prioritize your data's security and privacy. We use advanced encryption and security protocols to ensure that all data processed through our system is protected. Our commitment to data privacy is backed by continuous monitoring and adherence to the latest security standards. Which currencies does Grain support for transactions? Grain supports a wide range of currencies, facilitated by our multi-currency wallet feature. This allows you to create and manage accounts in various currencies, enhancing your ability to conduct and receive payments globally. Whether you're dealing in major world currencies or more localized ones, our platform is designed to cater to your diverse currency needs. How does Grain currency volatility protection work? Grain's currency volatility protection works through an AI-driven solution. Firstly, it integrates with your platform to report transactions. Then, it provides real-time local currency quotes to your users, ensuring exchange rate certainty. Grain assumes 100% of the FX risk, guaranteeing the rates promised. Finally, on the due date, Grain automates the currency exchange at the guaranteed rate, completing the transaction seamlessly. Do I need the entire payment amount to be processed via Grain? No. You can elect whether to convert the entire transaction amount via Grain, or to only settle the currency offsets How does the Grain Local Collection functionality work? Grain opens multiple cross-currency bank accounts, facilitating seamless local collections for global business operations. FAQ

FINANCIAL SERVICES Elevate your Payment Services with Currency Rate Stability Whether you're a BNPL looking to secure rates for loan payments or a PSP aiming to protect customers from currency risk, Grain has you covered. Book a Demo Watch the Video HOW IT WORKS Secure Currency Transactions Made Simple Effortlessly protect any transactions from currency fluctuations with grain's automated solutions User-Initiated Transaction Your user creates an Account Payable or Receivable in a foreign currency through your platform. Automatic Rate Lock Our automatic hedging engine locks in the exchange rate to protect against currency fluctuations. Payment Execution On the due date, Grain automates the currency exchange at the guaranteed rate for you or your customers. Explore Our Solutions See how Grain empowers BNPLs and PSPs to navigate currency fluctuations with ease. End- to-end Currency Protection for BNPLs Lock rates for delayed payments & sell in more currencies. Learn More FX Rate Lock for Payment Service Providers Protect your users’ transactions from currency risk and enhance your competitiveness. Learn More END-TO-END FX HEDGING Streamlined Currency Solution for BNPLs Unlock profits and expand sales with our end-to-end currency solution for BNPLs. Don't let FX risk affect your bottom line. Expand to New Markets Unlock new markets and reach a wider customer base with our rate-locking solution, enabling sales in multiple currencies. Protect Your Profit Margins Safeguard your profit margins by eliminating the impact of currency fluctuations when customers pay later, ensuring financial stability. Financial Certainty Grain's AI minimizes FX complexities in new markets, ensuring stability amid diverse consumer behaviors. Integrate Simply with Our API Grain's API seamlessly integrates currency features, eliminating the need for system overhauls. BNLP Currency Rate Lock for PSPs Enhance your payment platform with rate-locking capabilities for end-users and ensure currency rate stability, providing added confidence to your customers. Boost Your Revenues Increase in revenues, including a share of the rate lock fee, leading to higher profitability. Keep Customers Happy Delight your customers with easy-to-use currency rate stability, enhancing their experience and loyalty. Make Integration Easy Grain seamlessly into your platform via API, with the assurance that Grain assumes 100% of the risk. PSP Why Choose Grain? Unveiling the Key Benefits for Your Business Reduce FX Pains Grain assumes 100% of your currency risk, guaranteeing your FX rates without the hassle of managing FX volatility on your own. Save Costs Lower your cost of hedging and cross-border payments by a typical factor of 80% relative to existing solutions. Boost Sales Integrate a menu of FX modules that brings measurable financial value to your customers. Simplify Financials Enable your customers to pay you over their local rails without any FX risk and without requiring expensive markups. See Grain in Action Add currency certainty - without the complexity. Get Started Why is currency protection crucial for my business? Currency volatility can lead to unpredictable financial outcomes, affecting your bottom line. Grain's currency protection ensures stability in your international transactions, allowing for more consistent financial planning and reduced risk exposure. How does Grain protect my business from currency volatility? Grain protects your business from currency volatility through our innovative embedded currency hedging solution. Our data-driven cross-currency approach is designed to shield your transactions from currency fluctuations, ensuring stability on future accounts receivables or payables. Using a straightforward data stream via API or file sharing, Grain assumes all currency risks away from you. What kind of data does Grain require to provide currency protection? Grain focuses on transactional data related to your cross-currency activities. This includes details of international transactions, payment histories, and related financial data. We are committed to maintaining the highest standards of data security and privacy. How does Grain's Machine Learning model enhance FX protection? Our Machine Learning model analyzes past transaction patterns to create FX protection strategies specifically for your business or your end users. This includes creating pricing based on customer behavior, like cancellations and payment delays, thereby minimizing risk and maximizing efficiency. What security measures does Grain take to protect my data? At Grain, we prioritize your data's security and privacy. We use advanced encryption and security protocols to ensure that all data processed through our system is protected. Our commitment to data privacy is backed by continuous monitoring and adherence to the latest security standards. Which currencies does Grain support for transactions? Grain supports a wide range of currencies, facilitated by our multi-currency wallet feature. This allows you to create and manage accounts in various currencies, enhancing your ability to conduct and receive payments globally. Whether you're dealing in major world currencies or more localized ones, our platform is designed to cater to your diverse currency needs. How does Grain currency volatility protection work? Grain's currency volatility protection works through an AI-driven solution. Firstly, it integrates with your platform to report transactions. Then, it provides real-time local currency quotes to your users, ensuring exchange rate certainty. Grain assumes 100% of the FX risk, guaranteeing the rates promised. Finally, on the due date, Grain automates the currency exchange at the guaranteed rate, completing the transaction seamlessly. Do I need the entire payment amount to be processed via Grain? No. You can elect whether to convert the entire transaction amount via Grain, or to only settle the currency offsets How does the Grain Local Collection functionality work? Grain opens multiple cross-currency bank accounts, facilitating seamless local collections for global business operations. FAQs

AI-Driven Currency Hedging Solution Embrace Seamless, Risk-Free Multi-Currency Commerce with Our Automated Cross-Currency Solution Get Started Watch the Video Adaptive Integration, Diverse Platforms Grain is designed to solve the challenges of cross-border commerce in diverse sets of environments, including Software Applications, Marketplaces, and Payment Service Providers. Software Platforms Embed Grain’s API to allow your users to automatically hedge Receivables and Payables from inside your application. Payment Service Providers B2B marketplaces GRAIN'S FLOW This is How it Works Report Platform Transactions Effortlessly integrate via our API or our file uploader. Get Quotes for Your Users Show your customer prices in their local currencies. Let Grain Take 100 % of the Risk Grain takes on the risk of delivering the FX rate promised. Automate Settlement on Due Date Grain exchanges currencies at the guaranteed rate and delivers to you or your customer. Learn More OUR DASHBOARD FX Insights & Management Gain complete visibility and control over your cross-currency activities with our intuitive dashboard. Additional Features for Optimal FX Management Explore the powerful capabilities of our solution designed to simplify and enhance your cross-currency transactions. Seamlessly convert currencies with our efficient spot transactions. Spot Transactions Simplify payments with local currency collections. Local Currency Collection Manage multi-currency wallets to withdraw & handle currencies easily. Virtual FX Accounts See Grain in Action Add FX certainty - without the complexity. Get Started Why is currency protection crucial for my business? Currency volatility can lead to unpredictable financial outcomes, affecting your bottom line. Grain's currency protection ensures stability in your international transactions, allowing for more consistent financial planning and reduced risk exposure. How does Grain protect my business from currency volatility? Grain protects your business from currency volatility through our innovative embedded currency hedging solution. Our data-driven cross-currency approach is designed to shield your transactions from currency fluctuations, ensuring stability on future accounts receivables or payables. Using a straightforward data stream via API or file sharing, Grain assumes all currency risks away from you. What kind of data does Grain require to provide currency protection? Grain focuses on transactional data related to your cross-currency activities. This includes details of international transactions, payment histories, and related financial data. We are committed to maintaining the highest standards of data security and privacy. How does Grain's Machine Learning model enhance FX protection? Our Machine Learning model analyzes past transaction patterns to create FX protection strategies specifically for your business or your end users. This includes creating pricing based on customer behavior, like cancellations and payment delays, thereby minimizing risk and maximizing efficiency. What security measures does Grain take to protect my data? At Grain, we prioritize your data's security and privacy. We use advanced encryption and security protocols to ensure that all data processed through our system is protected. Our commitment to data privacy is backed by continuous monitoring and adherence to the latest security standards. Which currencies does Grain support for transactions? Grain supports a wide range of currencies, facilitated by our multi-currency wallet feature. This allows you to create and manage accounts in various currencies, enhancing your ability to conduct and receive payments globally. Whether you're dealing in major world currencies or more localized ones, our platform is designed to cater to your diverse currency needs. How does Grain currency volatility protection work? Grain's currency volatility protection works through an AI-driven solution. Firstly, it integrates with your platform to report transactions. Then, it provides real-time local currency quotes to your users, ensuring exchange rate certainty. Grain assumes 100% of the FX risk, guaranteeing the rates promised. Finally, on the due date, Grain automates the currency exchange at the guaranteed rate, completing the transaction seamlessly. Do I need the entire payment amount to be processed via Grain? No. You can elect whether to convert the entire transaction amount via Grain, or to only settle the currency offsets How does the Grain Local Collection functionality work? Grain opens multiple cross-currency bank accounts, facilitating seamless local collections for global business operations. FAQs

WHY CHOOSE GRAIN Protect Your Business Against Currency Volatility Grain provides businesses with an embedded cross-currency solution, reducing FX risk, driving new revenues, and improving competitiveness. First Name Last name Company Work Email Request a Demo Today OUR BENEFITS Explore the Advantages of Grain Assure Hedge, Alt21, Kantox, Fluenccy and Reach & Bound provide specialized FX services. Our API-based solution integrates these features into a single embeddable solution, enabling clients to hedge global transactions and extend these services to their customers. AI-Driven Hedging Efficiency Our AI technology enhances hedging effectiveness, ensuring your financial strategies are more accurate. Complete Risk Offloading With our insurance-based approach, Grain takes on 100% of the risk, providing you with peace of mind. Lower Operational Costs We lower operational costs through netting positions, directly passing savings onto our customers. Comprehensive Tech Ecosystem Our full tech stack supports every stage of the hedging transaction lifecycle, from initiation to cash settlement. Hedge 100% of Transactions Grain offers unparalleled support for cancellations and refunds, without any additional costs to our customers. Seamless Integration We offer both real-time and offline integration options, whether you want API or file sharing. Localized Fund Collection We enable the collection of funds locally at the point of transaction with secured FX rates. Embeddable Currency Protection Our solution can be fully integrated into any platform, offering end-to-end currency protection. Revenue Sharing Model Grain shares revenue generated from hedging activities with platform-type customers.

< BACK KNOWLEDGE BASE Grain Glossary Get an overview of financial terms and their definitions. ALL A A B B C C D D E E F F G G H H I I K K L L M M N N O O P P Q Q R R S S T T U U V V W W X X Z Z Z Zero Coupon Bond A zero-coupon bond is a type of bond that does not pay periodic interest to the bondholder. Instead, the bond is issued at a discount to its face value, and the bondholder receives the face value of the bond at maturity. The difference between the purchase price and the face value represents the return to the bondholder, which is the equivalent of the interest that would have been paid out in periodic coupons. < PREVIOUS NEXT >

< BACK KNOWLEDGE BASE Grain Glossary Get an overview of financial terms and their definitions. ALL A A B B C C D D E E F F G G H H I I K K L L M M N N O O P P Q Q R R S S T T U U V V W W X X Z Z G Gamma A gamma is a measure of how sensitive the delta of an option is to changes in the price of the underlying asset, used in options pricing formulas to represent the amount by which the delta of an option is expected to change in response to a $1 change in the price of the underlying asset. Gamma is typically expressed as a decimal number, and it reflects the impact that changes in the price of the underlying asset can have on the delta of an option. Government Bond A government bond is a debt security issued by the government to raise capital. Due to the fact that government bonds are backed by the full faith and credit of the issuing government, they are considered a safe investment. Greeks in Finance Variables used to assess risk in the options market are commonly referred to as "the Greeks." A Greek symbol represents each risk. Greek variables result from imperfect assumptions or relationships between the option and another underlying variable. Greek values, such as delta, theta, and others, are used by traders to assess options risk. G10 Currencies The G10 currenc ies are a group of selected major currencies that are used in international marketplaces. The name of the group originated from a meeting of finance ministers from the G10 nations on the 10th of September of 1975. The G10 currencies are: United States Dollar (USD), Euro (EUR), Pound Sterling (GBP), Japanese Yen (JPY), Australian Dollar (AUD), New Zealand Dollar (NZD), Canadian Dollar (CAD), Swiss Franc (CHF), Norwegian Krone (NOK), Swedish Krona (SEK). < PREVIOUS NEXT >

Grain Financial Technology Ltd. Terms Of Serv ice Last Revised on October 16th , 2023 1. Services and Accounts 2. No Advice 3. Your Rights & Obligations 4. Ownership and Content 5. Third Party Services and Materials 6. Disclaimers, Limitations of Liability and Indemnification 7. Arbitration 8. Additional Provisions 1. Services and Accounts 2. No Advice Welcome to the Terms of Service (these “ Terms ”) for the website, https://www.grainfinance.co/ and its subdomains (collectively, the “ Website ”), the online platform (the “ Platform ”) and associated services operated on behalf of Grain Financial Technology Ltd. (“ Company ”, “ Grain ”, “ we ” or “ us ”). The Website, Platform, and any content, tools, features and functionality offered on or through our Website and the Platform are collectively referred to as the “ Services ”. These Terms govern your access to and use of the Services. Additional terms and conditions relating to specific services or products may be provided by the Company from time to time and will apply only if you use such specific services or products. Please read these Terms carefully, as they include important information about your legal rights. By clicking “I Agree” upon registering for an account or otherwise accessing and/or using the Services, you are agreeing to these Terms. If you do not agree to these Terms, please do not use the Services. For purposes of these Terms, “ you ” and “ your ” means you as the user of the Services. You must be 18 years of age or older to use the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms and (b) you agree to these Terms on the entity’s behalf. YOU ACKNOWLEDGE AND AGREE THAT WE ARE NOT PROVIDING ANY ADVICE, CONSULTATION, ENDORSEMENT, PROFESSIONAL OR FINANCIAL SERVICES, OR RECOMMENDATION IN RELATION TO THE SERVICES, TRANSACTION(S), OR ANY PART THEREOF, OR YOUR USE OF THE SERVICES. YOUR USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK. THE COMPANY DISCLAIMS ALL RESPONSIBILITY OR LIABILITY FOR ANY DECISION YOU MAKE IN RELATION TO THE SERVICES (INCLUDING ANY TRANSACTION). ALL USERS SHOULD SEEK PROFESSIONAL ADVICE ON THE RISKS INVOLVED IN THE USE OF THE SERVICES, INCLUDING UNDERTAKING TRANSACTIONS. 1. Services and Account a. The Services may offer certain customers the opportunity to carry out cross-currency transactions through the Platform (“ Transaction(s) ”). Each Transaction shall form a separate, individual contract between you and the Company, and is not transferable, negotiable, or assignable by you to or with any third party. The Company may reasonably refuse to accept any request to carry out any Transaction, without giving any reason, and the Company will have no liability to you or any other party as a result of doing so. b. You hereby agree and acknowledge that your access to and use of certain Services or features of the Platform may be subject to the Company (including Third Parties and its service providers) completing a user assessment, diligence, identification, and verification process, including having the right, in Company’s sole discretion, to approve, reject, or cancel any Account, request submitted through or in relation to the Services/Platform (including any Transaction) at any time, if the Company or its service providers reasonably believes such Account, request, or Transaction is not in compliance with, or poses a risk, under Company’s policies or not in compliance with applicable laws, rules, or guidelines (including without limitation BSA/AML, fraud, Know Your Customer (KYC), Know Your Business (KYB)). In the event of non-approval or cancellation of any Account, request, or Transaction, the Company shall make reasonable commercial efforts to inform the applicable user, subject to applicable law and regulations. The Company will review and approve/reject prospective accounts, user requests, and transactions, and will have the sole discretion of determining the relevant criteria for using the applicable Services and determining whether such criteria were met. The Company will have no liability for the non-completion of or a delay in completing any Transaction in relation to (i) circumstances that prohibit or restrict the execution or performance of a Transaction, including, without limitation, abnormal or unforeseeable circumstances beyond the Company’s reasonable control; (ii) applicable laws, regulations or Rules; (iii) occurrence of errors in quoted rates as a result of the automation of the Services that resulted in erroneous rates being presented when a Transaction is placed; (iv) your violation of these Terms. Costs and losses arising from the cancellation of your Transaction will be charged to, and payable by you. c. Creating and Safeguarding your Account . To use certain Services, you need to create an account (“ Account ”). You will only be eligible to use certain Services once we have successfully completed AML checks on you and we have sent you confirmation of the opening of your Account. You agree to provide us with accurate, complete and updated information for your Account and any action performed therein. You can access, edit and update your Account via the following means: navigate to “settings”, and choose to delete your data and/or disconnect any connected accounting software, or email us at: support@grainfinance.co . You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at support@grainfinance.co if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account. You agree not to create any Account if we have previously removed your, or we previously banned you from any of our Services, unless we provide written consent otherwise. d. Availability of Your Account. We will use commercially reasonable efforts to maintain the availability of the Services and do not guarantee that the Services will be available at all times. You agree to use the Services at your own risk and discretion, and you accept and acknowledge that software is prone to unforeseen issues, which may cause the Services to be unavailable or data to be lost. You agree that we will not be liable or accountable for any reason for any loss as a result of the unavailability of the Services. In such an event, you agree that your only recourse is to cease using the Services. The Company is entitled, at its sole discretion, to suspend access to the Platform, Account, and/or Services, or otherwise restrict functionality thereof, if (i) you are in breach of these Terms; or (ii) you (or anyone on your behalf), is using the Services in a manner that may cause us or our partners legal liability or disrupt the Services; We may continue any such suspension or restriction as we deem necessary at our discretion. e. In the event that you are unable to fully settle Transaction(s) payment, Grain may deduct any losses or costs from any funds held in your Account, and any overdue shortfall will be charged interest pursuant to applicable law. Subject to applicable law, you hereby acknowledge and agree that the Company can, in its sole discretion at any time and without notice, set off any sum standing to the credit of you in your Account against any payments, costs, charges, or other liabilities which you owe to the Company with respect to the Company’s Services. If you are unable to fully settle the Transaction(s) payment, any and all losses, costs, damages, liabilities, and other amounts shall be borne by you. 2. No advice a. You acknowledge and agree that we are not providing any advice, consultation, endorsement, professional or financial services, or recommendation in relation to the Services, Transaction(s), or any part thereof, or your use of the Services, including, without limitation, whether or not to proceed with any particular transaction or the potential implications of any particular transaction. Your use of the Services is your decision and responsibility, based solely on your own judgment. The Company disclaims all responsibility or liability for any decision you make in relation to the Services (including any Transaction). The Company will not be liable to you, or to any third party, for any loss of opportunity or other loss in relation to exchange rate changes or movements around the transaction time. Users should seek professional advice on the risks involved in the use of the Services, including undertaking Transactions. b. We may provide content, information, data, market information, and materials (“ Content ”) as part of our Services, and/or on our Website, social media pages, blogs, or otherwise in connection with the Services and the use thereof. Such Content does not constitute, nor should be deemed as, investment, financial, or professional advice. Please seek professional advice from a duly qualified and authorized financial services professional before you use the Services and enter into a Transaction. 3. Your Rights & Obligations a. Right to Use Services . We hereby permit you to use the Services for your internal business purposes, provided that you comply with these Terms in connection with all such use. Your access and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Service or other actions that Company, in its sole discretion, may elect to take. b. Your Obligations . You must timely perform all obligations that may be required to establish your use of the Services, including but not limited to (i) providing information relating to your organization, technology platforms, systems configurations, business processes and any other information that is reasonably requested by us; (ii) providing contact information for each bank that you want to use the Services in connection with; (iii) make your personnel available to us as may be reasonably necessary for us to perform under these Terms; and (iv) complete in a timely manner all your responsibilities in connection with the Services. Your delay or failure to perform your responsibilities shall result in an extension of our dependent obligations due to such delay or failure. You hereby represent, warrant, and covenant to the Company that (i) at all times, you will comply with all applicable laws, agency regulations, and instructions applicable to you, and any order or judgment of any court; (ii) you will not use, nor allow anyone to use the Services or any part thereof for any illegal or fraudulent purposes (including, without limitation, money laundering, tax evasion, terrorist financing, or any other illegal activities); and (iii) all information you supplied to the Company in relation to the Services shall be retained complete, accurate, up to date, and truthful. c. The Platform and Services may be used only in connection with lawful future payment needs and not for any speculative or investment purpose. You agree to provide the Company with such information as may reasonably request to assess your use of the Platform, Transaction, and/or Services in relation to a lawful future payment need. We may refuse any transaction, suspend any pending Transaction, or terminate any Account if We or any Third Party suspects that a user is using or intends to use the Platform, Transaction, or Services for investment or speculative purposes, or in violation of these Terms. d. Rules. To enable the Company to provide you with certain of the Services, applicable operating rules, regulations, manuals, policies, and procedures, promulgated by any regulatory authority or third-party service providers (“ Rules ”), may need to be met before and during your use of such Services. You agree, upon the Company’s request, to provide us with the required information and reasonably cooperate with us in order to meet such Rules and applicable requirements. e. Restrictions On Your Use of the Services . You may not do any of the following in connection with your use of the Services, unless applicable laws or regulations prohibit these restrictions or you have our written permission to do so: i. download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Services, except for temporary files that are automatically cached by your web browser for display purposes, or as otherwise expressly permitted in these Terms; ii. duplicate, decompile, reverse engineer, disassemble or decode the Services (including any underlying idea or algorithm), or attempt to do any of the same; iii. use, reproduce or remove any copyright, trademark, service mark, trade name, slogan, logo, image, or other proprietary notation displayed on or through the Services; iv. use cheats, automation software (bots), hacks, modifications (mods) or any other unauthorized third-party software designed to modify the Services; v. exploit the Services for any commercial purpose, including without limitation communicating or facilitating any commercial advertisement or solicitation; vi. access or use the Services in any manner that could disable, overburden, damage, disrupt or impair the Services or interfere with any other party’s access to or use of the Services or use any device, software or routine that causes the same; vii. attempt to gain unauthorized access to, interfere with, damage or disrupt the Services, accounts registered to other users, or the computer systems or networks connected to the Services; viii. circumvent, remove, alter, deactivate, degrade or thwart any technological measure or content protections of the Services; ix. use any robot, spider, crawlers, scraper, or other automatic device, process, software or queries that intercepts, “mines,” scrapes, extracts, or otherwise accesses the Services to monitor, extract, copy or collect information or data from or through the Services, or engage in any manual process to do the same; x. introduce any viruses, trojan horses, worms, logic bombs or other materials that are malicious or technologically harmful into our systems; xi. submit, transmit, display, perform, post or store any content that is inaccurate, unlawful, defamatory, obscene, lewd, lascivious, filthy, excessively violent, pornographic, invasive of privacy or publicity rights, harassing, threatening, abusive, inflammatory, harmful, hateful, cruel or insensitive, deceptive, or otherwise objectionable, use the Services for illegal, harassing, bullying, unethical or disruptive purposes, or otherwise use the Services in a manner that is obscene, lewd, lascivious, filthy, excessively violent, harassing, harmful, hateful, cruel or insensitive, deceptive, threatening, abusive, inflammatory, pornographic, inciting, organizing, promoting or facilitating violence or criminal or harmful activities, defamatory, obscene or otherwise objectionable; xii. violate any applicable law or regulation in connection with your access to or use of the Services; or xiii. access or use the Services in any way not expressly permitted by these Terms. 4. Ownership and Content a. Ownership of the Services. The Services, including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that the Company and/or its licensors own all right, title and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Services and its content, including, without limitation, the exclusive right to create derivative works. You may not, without our prior written consent and the consent of any other relevant rights owners, broadcast, republish, upload to a third party, transmit, post, distribute, display in public, or change in any way the Services for any purpose. b. Ownership of Trademarks . The Company’s name, GRAIN FINANCE, the Company’s logo and all related names, logos, product, branding, and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. Other names, logos, product and service names, designs and slogans that appear on the Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. c. Ownership of Feedback . We welcome feedback, comments and suggestions for improvements to the Services (“ Feedback ”). You acknowledge and expressly agree that any contribution of Feedback does not and will not give or grant you any right, title or interest in the Services or in any such Feedback. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose whatsoever without further notice or compensation to you and without retention by you of any proprietary or other right or claim. You hereby assign to the Company any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, show-how, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback. 5. Third Party Services and Materials a. You acknowledge that the Platform, Content, and Services include, may rely on, or otherwise facilitate or act as merely a conduit to functionalities, infrastructures, services, and/or operations which are made available by third parties (“ Third Party(ies) ”), including, for example, currency exchange brokers, and financial banking institutions. Third Parties’ functionalities, infrastructures, services, and/or operations are not operated or controlled by the Company. Notwithstanding anything else in these Terms or otherwise, the Company makes no warranties or representations express or implied, as to the quality, capabilities, operations, performance, or suitability of Third Parties or their functionalities, infrastructures, services, and/or operations and disclaims all liability resulting from or related to the foregoing, including any effect on the Services or any part thereof. b. Certain Services may display, include or make available content, data, information, applications or materials from third parties (“ Third Party Materials ”) or provide links to certain third party websites. By using the Services, you acknowledge and agree that the Company is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect of such Third Party Materials or websites. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, Third Party Materials or third-party websites, or for any other materials, products, or services of third parties. Third Party Materials and links to other websites are provided solely as a convenience to you. 6. Disclaimers, Limitations of Liability and Indemnification a. Disclaimers . The Services may have limited features and functionalities and may contain errors, defects, bugs, or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. Additionally, the beta version of the Services may have different standards of security, privacy, availability or reliability that can affect your use of the Services. Your access to and use of the Services are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, the Company, its parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners and licensors (“ the Company Entities ”) DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. The Company Entities make no warranty or representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services; (c) the operation or compatibility with any other application or any particular system or device; and (d) whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis. No advice or information, whether oral or written, obtained from the Company Entities or through the Services, will create any warranty or representation not expressly made herein. b. Limitations of Liability . TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY ENTITIES BE LIABLE (A) FOR INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LOSS OF USE, DATA OR PROFITS, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICES), HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, WHETHER UNDER THESE TERMS OR OTHERWISE ARISING IN ANY WAY IN CONNECTION WITH THE SERVICES OR THESE TERMS AND WHETHER IN CONTRACT, STRICT LIABILITY OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) EVEN IF THE COMPANY ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR (B) FOR ANY DAMAGES IN EXCESS OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY ENTITIES, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES (OR OFFERINGS PURCHASED ON THE SERVICES) GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. c. Indemnification . By entering into these Terms and accessing or using the Services, you agree that you shall defend, indemnify and hold the Company Entities harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) incurred by the Company Entities arising out of or in connection with: (a) your violation or breach of any term of these Terms or any applicable law or regulation; (b) your misuse of the Services; or (c) your negligence or wilful misconduct. If you are obligated to indemnify any Company Entity hereunder, then you agree that Company (or, at its discretion, the applicable Company Entity) will have the right, in its sole discretion, to control any action or proceeding and to determine whether Company wishes to settle, and if so, on what terms, and you agree to fully cooperate with Company in the defence or settlement of such claim. 7. ARBITRATION a. Informal Process First . You agree that in the event of any dispute between you and the Company Entities, you will first contact the Company and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action. b. Arbitration Agreement . After the informal dispute resolution process, any remaining dispute, controversy, or claim (collectively, “ Claim ”) relating in any way to your use of the Company’s services and/or products, including the Services, will be resolved by arbitration, including threshold questions of arbitrability of the Claim. You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures and the JAMS Consumer Minimum Standards (together, the “ JAMS Rules ”) then in effect (those rules are deemed to be incorporated by reference into this section, and as of the date of these Terms). Arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. The seat of the arbitration will be in New York, New York. Judgement on the arbitration award may be entered in any court that has jurisdiction. 8. Additional Provisions a. Services Changes; Updating These Terms. The Company reserves the right to make changes and modifications to the Platform and/or Services at any time and from time to time. We may modify these Terms from time to time in which case we will update the “Last Revised” date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. b. Termination. If you breach any of the provisions of these Terms, all licenses and rights granted by the Company will terminate automatically. Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason. If the Company deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of these Terms by the Company or you. Termination will not limit any of the Company’s other rights or remedies at law or in equity. c. Injunctive Relief. You agree that a breach of these Terms will cause irreparable injury to the Company for which monetary damages would not be an adequate remedy and the Company shall be entitled to equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages. d. U.S. Government Restricted Rights. The Services and related documentation are “Commercial Items”, as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items, and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. e. Export Laws. You agree that you will not export or re-export, directly or indirectly, the Services and/or other information or materials provided by the Company hereunder, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval. In particular, but without limitation, the Services may not be exported or re-exported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a “terrorist supporting” country, or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Services, you represent and warrant that you are not located in any such country or on any such list. You are responsible for and hereby agree to comply at your sole expense with all applicable United States export laws and regulations. f. Use of the Platform. You are responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the Platform. We do not guarantee that the Platform can be accessed and used on any particular device or with any particular service plan. We do not guarantee that the Platform will be available in, or that transactions can be placed from, any particular geographic location. g. Relationship to Customer Agreement. You acknowledge that any Customer Agreement entered into between you and us contains terms applicable to the Services and therefore these Terms are not an exhaustive list of terms applicable to the Services. In the event of any inconsistency between these Terms and your Customer Agreement, your Customer Agreement shall control. h. Privacy Policy. Our Privacy Policy describes how we handle the information you provide to us when you use the Services. For an explanation of our privacy practices, please visit our Privacy Policy located at https://www.grainfinance.co/privacy-policy . For additional terms applicable to the Services regarding the privacy and security of your data and the parties’ confidentiality obligations, please see your Customer Agreement. i. Miscellaneous. If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for reference only and shall not be read to have any legal effect. The Services are operated by us in the United States. Those who choose to access the Services from locations outside the United States do so at their own initiative and are responsible for compliance with applicable local laws. These Terms are governed by the laws of the State of New York, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 6, or if arbitration does not apply, then the state and federal courts located in New York, New York. You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms. You agree to receive email notifications from us and acknowledge that these emails are required to notify you of updates in relation to the Services. j. How to Contact Us. You may contact us regarding the Services or these Terms at: 8 Shaul HaMelech Blvd, Israel, or by email at support@grainfinance.co . k. Payment services for Grain Finance Ltd. are provided by TransferMate Limited. 3. Your Rights & Obligations 5. Third Party Services and Materials 4. Ownership and Content 7. Arbitration 6. Disclaimers, Limitations of Liability and Indemnification 8. Additional Provisions

MARKETPLACES Unlock Possibilities and Opportunities for Marketplaces We help marketplaces in enabling smooth collaboration between buyers and sellers by safeguarding their transactions from FX risk. Book a Demo Watch the Video END-TO-END FX HEDGING Gain Financial Control with Our Integrated Solution With Grain, you can elevate your performance, reduce costs, and drive higher sales. Empower your buyers and sellers with the best-in-class cross-currency solution. Streamlined Integration Easily integrate Grain into your platform's payables and receivable process. Smooth Payment Execution Grain takes care of moving funds to their destination, hassle-free. Currency Rate Protection Grain ensures that exchange rates are locked in for future transactions. Complete Payment Control Allow your platform customers to view, analyze, edit, delete, or schedule payments. HOW IT WORKS Empowering Marketplaces for Risk free Transactions Control payables and receivables, protect against currency volatility, and ensure effortless payment execution with Grain's solutions. Payables & Receivable Control Users can view, edit, and schedule payments or receipts with locked-in exchange rates for future transactions. Currency Rate Protection Grain ensures that exchange rates are locked in, eliminating currency volatility risks. Payment Execution We handle the transfer of funds to their destination, making payments effortless and certain. Enhancing Efficiency, Stability & Reach Discover the Grain benefits designed specifically for Marketplaces. Financial Certainty Lock in exchange rates for payables and receivables, even for future transactions, protecting your users from currency volatility. Global Reach Seamlessly connect buyers and sellers from around the world, facilitating international collaborations with ease. Efficiency Streamline your payment process and eliminate manual entry, saving time and reducing errors. Competitive Advantage Gain a competitive edge by offering seamless currency risk protection attracting a wider user base. Why Choose Grain? Unveiling the Key Benefits for Your Business Reduce FX Pains Grain assumes 100% of your currency risk, guaranteeing your FX rates without the hassle of managing FX volatility on your own. Save Costs Lower your cost of hedging and cross-border payments by a typical factor of 80% relative to existing solutions. Boost Sales Integrate a menu of FX modules that brings measurable financial value to your customers. Simplify Financials Enable your customers to pay you over their local rails without any FX risk and without requiring expensive markups. See Grain in Action Add currency certainty - without the complexity. Get Started Why is currency protection crucial for my business? Currency volatility can lead to unpredictable financial outcomes, affecting your bottom line. Grain's currency protection ensures stability in your international transactions, allowing for more consistent financial planning and reduced risk exposure. How does Grain protect my business from currency volatility? Grain protects your business from currency volatility through our innovative embedded currency hedging solution. Our data-driven cross-currency approach is designed to shield your transactions from currency fluctuations, ensuring stability on future accounts receivables or payables. Using a straightforward data stream via API or file sharing, Grain assumes all currency risks away from you. What kind of data does Grain require to provide currency protection? Grain focuses on transactional data related to your cross-currency activities. This includes details of international transactions, payment histories, and related financial data. We are committed to maintaining the highest standards of data security and privacy. How does Grain's Machine Learning model enhance FX protection? Our Machine Learning model analyzes past transaction patterns to create FX protection strategies specifically for your business or your end users. This includes creating pricing based on customer behavior, like cancellations and payment delays, thereby minimizing risk and maximizing efficiency. What security measures does Grain take to protect my data? At Grain, we prioritize your data's security and privacy. We use advanced encryption and security protocols to ensure that all data processed through our system is protected. Our commitment to data privacy is backed by continuous monitoring and adherence to the latest security standards. Which currencies does Grain support for transactions? Grain supports a wide range of currencies, facilitated by our multi-currency wallet feature. This allows you to create and manage accounts in various currencies, enhancing your ability to conduct and receive payments globally. Whether you're dealing in major world currencies or more localized ones, our platform is designed to cater to your diverse currency needs. How does Grain currency volatility protection work? Grain's currency volatility protection works through an AI-driven solution. Firstly, it integrates with your platform to report transactions. Then, it provides real-time local currency quotes to your users, ensuring exchange rate certainty. Grain assumes 100% of the FX risk, guaranteeing the rates promised. Finally, on the due date, Grain automates the currency exchange at the guaranteed rate, completing the transaction seamlessly. Do I need the entire payment amount to be processed via Grain? No. You can elect whether to convert the entire transaction amount via Grain, or to only settle the currency offsets How does the Grain Local Collection functionality work? Grain opens multiple cross-currency bank accounts, facilitating seamless local collections for global business operations. FAQs

< BACK KNOWLEDGE BASE Grain Glossary Get an overview of financial terms and their definitions. ALL A A B B C C D D E E F F G G H H I I K K L L M M N N O O P P Q Q R R S S T T U U V V W W X X Z Z D Day Count Convention The day count convention is a standardized method for calculating the number of days between two dates in a given year. For financial instruments such as bonds, loans, and derivatives, day count conventions determine the number of days of interest accrual. Delta In finance, delta is a measure of how sensitive an option's price is to changes in the underlying asset's price. It is a Greek letter used in options pricing formulas to represent the amount by which the price of an option is expected to change in response to a $1 change in the price of the underlying asset. Delta is typically expressed as a decimal number between 0 and 1 for call options, and between 0 and -1 for put options. Developed Markets The developed markets are those with advanced economies and well-developed financial systems. Generally, these countries have high per capita incomes and well-developed financial markets. Japan, the United States, Canada, and Western European countries are examples of developed markets. Discrete Hedging Discrete hedging is a risk management strategy that involves taking specific, individual positions in financial instruments to offset losses from other positions. Unlike continuous or ongoing hedging strategies, such as dynamic hedging, discrete hedging involves specific trades in response to specific risks or events. For example, a company might use discrete hedging to protect against a potential loss from an upcoming foreign currency payment by buying a forward contract or currency option. Dow Jones Dow Jones Industrial Average (DJIA) is a U.S. stock market index that consists of 30 large publicly traded companies. Stock market performance is largely influenced by the index, which is generally viewed as a leading indicator. Dollar DXY Index A U.S. Dollar Index (USDX, DXY, DX, or, informally, the "Dixie") measures the value of the dollar relative to a basket of foreign currencies, often referred to as a basket of U.S. trading partners' currencies. Direct Quotation Direct quotation is where the cost of one unit of foreign currency is given in units of local currency, whereas indirect quotation is where the cost of one unit of local currency is given in units of foreign currency. < PREVIOUS NEXT >

Grain Financial Technology Ltd. Privacy Policy and Online Privacy Notice Last Revised on June 15, 2022 Last Revised on June 15, 2022 Overview And Policy Statement Record Retention Policy Administration Our Commitment To Privacy Updates To Our Privacy Policy Information We Collect Information Collected Via Technology How We Use The Information We Collect About You Information We Share Social Networking Links To Other Websites How We Protect Personal Information Retention Of Information How To Contact Us California Consumer Privacy Statement OVERVIEW AND POLICY STATEMENT It is the policy of Grain Financial Technology Ltd. (“Grain Finance” or the "Company”) to safeguard consumer data. While Grain Finance's business activity does not fall within the scope of the Gramm-Leach-Bliley Act (“GLBA”), the Company is committed to maintaining the privacy and confidentiality of consumer personal information in accordance applicable State laws and regulations, including the California Consumer Privacy Act (“CCPA”), and that is consistent with industry standards and best practices. Both Grain Finance's Privacy Notice and California Consumer Privacy Statement are publicly available on the Company’s website, mobile app, and other online properties. RECORD RETENTION Grain Finance will maintain all documentation related to its Privacy Notice and California Consumer Privacy Statement for a period of 5 years, including all policies, procedures, and communications. POLICY ADMINISTRATION The company, or qualified designee, is responsible for the administration, revision, interpretation, and application of Grain Finance's Privacy Notice and California Consumer Privacy Statement. These notices will be reviewed at least annually and/or revised as required. OUR COMMITMENT TO PRIVACY This website is developed and maintained by Grain Financial Technology Ltd. (hereinafter “Grain Finance,” “we,” or “us”). When you visit our website, official social media sites, or other online properties, collectively “Sites” or “Services,” Grain Finance may collect and use certain information about you. Grain Finance recognizes that you care about how your information is used, and your privacy is important to us. This Privacy Policy explains how we may collect and use your information, particularly your personal information, and the choices you can make about what information you share. This Privacy Policy applies to all Services offered by Grain Finance to U.S. consumers, except where a product or service has a separate privacy notice that does not incorporate this Privacy Policy. Certain individuals also may be provided with additional privacy notices as described below: Grain Finance Customers – When you sign up for an account with Grain Finance, we may collect and use your personal information on behalf of our merchant clients (“Merchant Clients”) and/or our bank partner (“Bank Partner”) to facilitate the provision of banking services pursuant to the merchant customer/partner bank Privacy Notice as applicable. Federal law requires our Merchant Customer/Bank Partner to provide notice to certain consumers to explain what personal information they collect, how they share it, and how consumers may limit our Bank Partner’s sharing of the information. The privacy practices of our Bank Partner are subject to their privacy notice, which we strongly suggest you review. Grain Finance is not responsible for our Bank Partner’s information practices or privacy notices. Notice to California Residents – If you are a resident of California, please see our California Consumer Privacy Statement . UPDATES TO OUR PRIVACY POLICY We ask that you read this Privacy Policy from time to time. We may change this Privacy Policy from time to time. The “ Last Updated ” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy. Use of the Services following these changes, or your continued provision of personal information to us, signifies acceptance of the revised Privacy Policy INFORMATION WE COLLECT INFORMATION YOU PROVIDE TO US Grain Finance collects information about you when you interact with our Sites and Services. When you use our Sites and Services, we collect information about one or more devices associated with you that you use to access the Sites, such as a computer, mobile phone, or tablet. We collect, store, and use information you provide to us from one or more devices associated with you when you use our Sites, including when you log into the Sites or Services from one or more of your devices, register for an account, complete a web form, add or update your account information, apply for a job at Grain Finance, or otherwise correspond with us regarding the Sites. Information that we collect may include: Identifiers such as name, email address, phone number, date of birth, physical address, and country of residence, when you create an account to log in to our Platform; Login credentials, including username and password, for your Grain Finance Account; When you request Services on our Sites, open an Account, conduct a transaction, or use our Sites for any reason, we may collect information you provide, including as necessary to complete the transaction, including your name, legal address, last four digits of your SSN, and credit or debit card billing information; Social media handles; Voice recordings (such as when you call Grain Finance's Customer Service); If you use our Application on your mobile device, we may also collect mobile device information like operating system and hardware type, numbers or codes that are unique to your particular device, device information, default device language, the location of your device, and app usage information; Information you provide through customer service interactions and that you provide about your experience with Grain Finance, including responses to surveys offered by the Company; If you provide us feedback or contact us via email, we will collect your name and email address, as well as any other content included in the email, in order to send you a reply; If you tell us where you are by allowing your mobile device to send us your location (geolocation data), we may store and use that information for fraud prevention purposes; Your subscriptions to our newsletters; In addition to the above, we may need to verify your identity in order for you to use some aspects of the Service. For purposes of verification, we may also collect the following personal information from you. If requested for compliance reasons, providing this information is mandatory to use our Service: Valid government issued identification such as a passport or driver’s license; Other identification documents as deemed appropriate; Tax-related information such as a tax identification number (“TIN”) or social security number (“SSN”); and/or Any other information as may be required to verify your identity in accordance with applicable laws and regulations; We may also collect information at other points in our Sites and Services where it is clear we are collecting such information; and/or Other information you choose to provide, such as through our “Contact Us” feature, emails or other communications (such as with customer service), referrals, on social media pages, or in registrations and sign-up forms. INFORMATION COLLECTED VIA TECHNOLOGY Information We Automatically Collect We automatically collect information about the devices you use to interact with our Sites. We automatically collect your device identifier, web browser type and version, IP address, precise geolocation, and browsing information collected through cookies and beacons. We also automatically collect information about how you use the Sites, such as what you have searched for and viewed on the Sites. The information automatically collected will be associated with any personal information you have provided. We collect certain information by automated means when you visit our Sites, such as how many users visited our Sites and the pages accessed. By collecting this information, we learn how to best tailor our Sites to our visitors. We collect this information through various means such as “cookies” and “web beacons.” Cookies Like many companies, we use “cookies” on some of our Sites. Cookies are pieces of code placed on your devices when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor, and to help us identify features of the Sites in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular website. Most web browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of the features and functionality of the Sites. Web Beacons Certain pages on our website contain “web beacons” (also known as Internet tags, pixel tags, and clear GIFs). These web beacons allow third parties to obtain information, such as the IP address of the computer that downloaded the page on which the beacon appears; the URL of the page on which the beacon appears; the time the page containing the beacon was viewed; the type of browser used to view the page; and the information in cookies set by the third party. IP Addresses An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our website, we view the IP address of the device you use to connect to the Internet. We then use this information to determine the general physical location of the device and understand the general locations of our website visitors. We also use this information to enhance our Sites. Collection of Data in Connection with Advertising We may use third parties to serve ads on the Sites. In connection with the delivery of advertising, certain third parties may automatically collect information about your visits to this and other websites, your IP address, your ISP, and the browser you use to visit our Sites. They do this by using cookies, web beacons, or other technologies. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our Sites and the other sites tracked by these third parties. This policy does not apply to, and we are not responsible for, Cookies or Pixel Tags in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of Cookies and other technologies. Mobile Services We may also collect non-personal information from your mobile device if you have downloaded our mobile app. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include how you use the mobile app, and information about the type of device you use. In addition, in the event our mobile app crashes on your mobile device, we will receive information about your mobile device model software version and device carrier, that allows us to identify and fix bugs and otherwise improve the performance of our mobile app. Location Information If you have enabled location services on your phone, tablet, or other mobile device, we may collect your location information including for the purpose of verifying whether you are eligible to participate in a channel, service, or promotion. Information Collected from Other Sources We may also collect information about you from third parties, such as marketing partners, identity verification services, anti-fraud services, and other service providers. We may also supplement the information we have about you with information received from other sources such as commercially available sources (e.g., data brokers and public databases). The information we receive may include demographic data such as age, gender, and income level, your interests and purchase data and other information that is necessary or useful to assist our marketing efforts or for user verification, authentication, fraud detection or to comply with regulatory requirements. HOW WE USE THE INFORMATION WE COLLECT ABOUT YOU We may use your information for the following purposes: TO COMMUNICATE WITH YOU To provide you with customer support; To communicate with you about our products and services, including promotions and offers; or To send you further notices, financial news notifications, promotions, solicitations, brochures, or other marketing materials regarding our Sites, our products, and the services of our businesses, affiliates, business partners or authorized dealers. TO MANAGE AND IMPROVE OUR BUSINESS OPERATIONS To tailor specific promotions according to your preferences; To provide you with access to the Services; To serve the functions of the Sites; To manage everyday business needs, such as administering and improving the Sites; To analyze the performance and functioning of the Sites; To analyze how you use the Sites and to perform other market research; For internal operations, including troubleshooting, testing, and analytics; and To assist us in developing new products and improving our Services. TO ENSURE A SECURE ONLINE ENVIRONMENT AND COMPLY WITH LEGAL OBLIGATIONS To protect against and detect fraud, abuse, or other unlawful activity; To enforce our Terms and Conditions, other corporate policies, and industry standards; and To comply with all applicable laws and reporting obligations. WE MAY SHARE YOUR INFORMATION WITH THIRD PARTIES To help us operate our business and the Sites or administer activities on our behalf, such as sending out newsletters or surveys for those limited purposes provided that you have given us your permission; To verify your eligibility for other services; and To provide you with offers and marketing that may be of interest to you. If you notify us that you do not wish to be contacted for marketing purposes, we will not send you marketing information. THIRD-PARTY ANALYTICS SERVICES We may use Google Analytics or similar analytics services to help analyze how users use our services. These services may use cookies to collect information such as how often users visit our Sites, the pages they visit, and what other sites they used prior to coming to our Services. We use the information to improve our Sites, Application(s), and Services. DO NOT TRACK Our Sites do not collect personal information about your online activities over time and across third-party websites or online services. Therefore, “do not track” signals transmitted from web browsers do not apply to our Sites, and we do not alter any of our data collection and use practices upon receipt of such a signal. BUSINESS STRUCTURE CHANGES We reserve the right to disclose and transfer all information related to our Sites, including personal information: To a subsequent owner, co-owner, or operator of one or more of the Sites; or In connection with a corporate merger, consolidation, or restructuring, the sale of substantially all of our ownership interests and/or assets, or other corporate change, including, without limitation, during the course of any due diligence process. INFORMATION WE SHARE We share your information with third-party service providers who perform services and functions on our behalf to support our interactions with you including, for example, providing our products and services or communicating with you. These third parties are not authorized by us to use or disclose the information, except as necessary to perform services on our behalf or comply with legal requirements. These third parties have no independent rights to the data. In addition, we will disclose information about you: If we are required to do so by law or legal process; To law enforcement authorities or other government officials, as necessary; When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or suspected or actual illegal activity; If necessary to protect the vital interests of a person; To enforce our Terms and Conditions; To protect our property, services, and legal rights; To prevent fraud against Grain Finance, our affiliates, business partners, or authorized dealers; To support auditing, compliance, and corporate governance functions; or To comply with any and all applicable laws. In certain situations, Grain Finance may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. SOCIAL NETWORKING This website allows users to sign into and associate social media accounts, including but not limited to, Facebook and LinkedIn, with the Sites and Services. By using this functionality, you give Grain Finance permission to access all of the elements of your social network profile information that you have made available to be shared and to use it in accordance with the social network’s terms of use and this Privacy Policy. Please refer to the privacy settings in your social network account for information about what data is shared with Grain Finance and other connected applications and to manage the data that is shared through your account, including information about your activities using our Sites. Grain Finance does not retain your username or password for social networking platforms for any longer than is necessary to complete an interaction. If you would like to disconnect a social media account from Grain Finance, please refer to the settings of that social media account and its provider. LINKS TO OTHER WEBSITES Our Sites may provide links to other websites for your convenience and information. These websites may operate independently from our Sites. Linked websites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not part of this website, we are not responsible for their content, any use of the websites, or the privacy practices of any of those websites. HOW WE PROTECT PERSONAL INFORMATION We maintain administrative, technical, and physical safeguards to protect against loss, misuse, unauthorized access, disclosure, alteration, or destruction of the information you provide when visiting or using the Sites. RETENTION OF INFORMATION Grain Finance retains all personal information for the duration of the relevant business relationship or, where required, in accordance with its information management policies and schedules, subject to applicable laws. When deleting personal information based on a request from the individual to whom the information relates, Grain Finance will make reasonable attempts to ensure that all instances of the information are deleted in their entirety. HOW TO CONTACT US If you have any questions or comments about this Privacy Policy, please contact: support@grainfinance.co If you would like to update your contact information or preferences, have your information removed from our mailing lists, or no longer receive marketing emails that we may send based on information collected via product registration cards or other sources, you may do so by: Adjusting the settings in an account you created through the Sites; or Unsubscribing via the links contained in emails from us. CALIFORNIA CONSUMER PRIVACY STATEMENT This California Consumer Privacy Statement (“Statement”) supplements the Grain Finance Privacy Policy and applies solely to California consumers. This Statement does not apply to Grain Finance personnel or job applicants. This Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”). NOTICE OF COLLECTION AND USE OF PERSONAL INFORMATION We may collect the following categories of personal information about you: Identifiers : identifiers such as a real name, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, passport number, and other similar identifiers. Additional Data Subject to Cal. Civ. Code § 1798.80 : signature, physical characteristics or description, state identification card number, education, bank account number, credit card number, debit card number, and other financial information. Protected Classifications : characteristics of protected classifications under California or federal law, such as race, color, national origin, age, sex, gender, marital status, citizenship status, and military and veteran status. Commercial Information : commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies. Online Activity : Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications, or advertisements. Geolocation Data. Sensory Information : audio, electronic, visual, and similar information. Employment Information : professional or employment-related information. Inferences : inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. We may use your personal information for the purposes described in our Grain Finance Privacy Policy and for the following business purposes specified in the CCPA: Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services; Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance; Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction; Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity; Debugging to identify and repair errors that impair existing intended functionality; Undertaking internal research for technological development and demonstration; and/or Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us. SALE OF PERSONAL INFORMATION We do not “sell” personal information (as such term is defined in the CCPA). CALIFORNIA CONSUMER PRIVACY RIGHTS You have certain choices regarding your personal information, as described below. Access : You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed, and sold about you during the past 12 months. Deletion : You have the right to request that we delete certain personal information we have collected from you. Shine the Light Request : You also may have the right to request that we provide you with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and, (2) the identity of those third parties. How to Submit a Request To submit an access or deletion request, please email support@grainfinance.co a request through our webform. To submit a Shine the Light request, email us at support@grainfinance.co. If you designate an authorized agent to make an access or deletion request on your behalf using one of the channels described above, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described below). For questions or concerns about our privacy policies and practices, please contact us as described in the How to Contact Us section of our Privacy Policy. Verifying Requests To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. We may require you to provide any of the following information: your name, date of birth, the last four digits of your Social Security number, the email and physical addresses associated with your Grain Finance account, one or more recent transactions, and the last four digits of one or more Grain Finance-branded cards associated with your account. If you have never had an account with us and you request access to or deletion of your personal information, there is no reasonable method by which we can verify your identity to the level of certainty required by the CCPA. The reason for this is that Grain Finance does not maintain information about non-account holders in a way that is linked to named actual persons (and historically has not linked IP addresses, device identifiers or other information collected by automated means to named actual persons). In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. Additional Information If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. Overview And Policy Statement Record Retention Policy Administration Our Commitment To Privacy Updates To Our Privacy Policy Information We Collect Information Collected Via Technology How We Use The Information We Collect About You Information We Share Social Networking Links To Other Websites How We Protect Personal Information Retention Of Information How To Contact Us California Consumer Privacy Statement